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Lesson 2: The First Four Wastes

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About This Lesson

Learn Transportation, Inventory, Motion, and Waiting with revenue cycle examples.

Video 1: Transportation — The Wandering Claim

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Transportation Waste: Claim Routing

Streamlined claim routing with integrated system
Chaotic claim routing with 6+ handoffs taking 2+ months
Before (2+ Months)
After (Same Day)
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Video 2: Inventory — The Backlog Mountain

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47 days
Average work sitting in queues

A typical healthcare billing department has nearly 7 weeks of work sitting idle in various queues at any given time.

Source: Healthcare Financial Management Association
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Video 3: Motion — The Five-System Shuffle

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Video 4: Waiting — On Hold for Eternity

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The First Four Wastes (T-I-M-W)

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