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Lesson 1: Hook & Context

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About This Lesson

Understand why capturing expert knowledge matters for patient care.

When you think about how tasks are done on your unit, which best describes your experience?

Video 1: The Handoff Nobody Documented

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Video 2: The Tribal Knowledge Problem

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Video 3: Capturing Expertise, Not Creating Rigidity

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I've had concerns that 'standardization' might limit my ability to use clinical judgment

Standard Work captures the process - it doesn't dictate clinical decisions

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