Lesson 3: Application & Practice
2 min
About This Lesson
See Standard Work in action with a medication administration walkthrough.
See It In Action - Claims VSM
2 minExplore the Current State VSM: Click on areas to identify waste and improvement opportunities.
This auto claims VSM shows a 30-day lead time. Find the key waste areas.
Found: 0 / 3
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Match the Improvement to the Problem
Each waste has a corresponding improvement strategy. Match the solution to the problem it solves.
Parallel Processing
Single-Point Review
Digital Automation
Proactive Scheduling
Claims wait 4 days for policyholders to submit documents after the adjuster visit.
Every claim over $5,000 requires three levels of management approval.
Adjusters manually re-enter data from policyholder documents into the claims system.
Claims wait 5 days in queue for an available adjuster to be scheduled.
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