Hook & Context
1 min
About This Lesson
Discover why the best decisions are made where the work happens, not in conference rooms.
Video 1: The Conference Room Trap
<1 minVideo 2: Ohno's Circle
<1 minI regularly go to where problems happen to see them for myself before making decisions
Be honest - this helps personalize your learning.
What You'll Learn
By the end of this module, you will be able to:
1
Define Gemba as "the real place where work happens"
2
Explain why decisions should be informed by direct observation
3
Describe proper Gemba behavior (observe, ask, listen)
4
Distinguish Gemba walks from inspections or audits
5
Apply Gemba thinking regardless of your role
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