Hook & Context
4 min
About This Lesson
Discover why decisions made far from the shop floor often miss the mark.
When a process isn't working well, where do you typically look for answers first?
Think about your natural instinct when something goes wrong.
Video 1: The Meeting That Should Have Been a Visit
<1 minVideo 2: Why Proximity Matters
2 minVideo 3: What Reports Cannot Show You
<1 minLearning Objectives
By the end of this module, you will be able to:
1
Define Gemba as "the real place where work happens"
2
Explain why decisions should be informed by direct observation
3
Describe proper Gemba behavior: observe, ask, listen
4
Distinguish between Gemba walks and inspections/audits
5
Apply Gemba thinking regardless of your role
This interactive element requires a full account to use.
This is a demo preview. Interactive elements may have limited functionality.Contact us to learn more about full access.