Core Concepts
6 min
About This Lesson
Learn what Gemba really means and how to practice proper observation.
Video 1: What Gemba Really Means
2 minExplore: Gemba
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How does Gemba work as a data collection method?
From a technical standpoint, Gemba is the primary data collection method in Lean.
- Primary data collection eliminates interpretation bias
- Direct observation captures context that reports miss
- Real-time information versus delayed reporting
- Identifies discrepancies between standard work and actual practice
This technical approach connects to how managers use Gemba as a leadership practice.
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Which of the following are TRUE about Gemba? Select all that apply.
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Video 2: The Three Keys: Observe, Ask, Listen
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Video 3: Gemba Is Not Just for Managers
2 minKey Gemba Concepts
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