Application & Practice
5 min
About This Lesson
See Gemba in action and learn to distinguish it from inspection.
Video 1: See It In Action: The Donation Bottleneck
2 minThis interactive element requires a full account to use.
Video 2: Gemba Versus Inspection: The Critical Difference
2 minGemba Walk or Inspection?
Drag each scenario to the correct category.
Gemba Walk
Inspection
Neither
A supervisor asks workers: 'What obstacles slow you down that I might not know about?'
A manager walks through checking if price tags are placed correctly according to policy.
A team lead reads the weekly report and sends an email asking why numbers are down.
A manager stands beside the fitting room attendant for ten minutes, quietly observing customer flow.
A supervisor arrives with a checklist and marks whether each station meets cleanliness standards.
This interactive element requires a full account to use.
This interactive element requires a full account to use.
This interactive element requires a full account to use.
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